Last updated: 28/03/2025

At Alpha Garden Solutions, we are committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our artificial grass services in London.

1. Information We Collect

We collect personal information that you provide to us directly, such as:

- Name

- Email address

- Phone number

- Delivery address

- Payment information

Additionally, we may collect information automatically through cookies and similar technologies when you visit our website, such as:

- IP address

- Browser type

- Pages visited

- Time spent on the site

2. How We Use Your Information

We use your information to:

- Process and manage orders

- Communicate with you regarding your order

- Improve our website and services

- Send newsletters and promotions, if you opt to receive them

- Comply with legal and regulatory obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except under the following circumstances:

- To service providers who help us operate our website and deliver our services, provided that these providers agree to keep your information confidential.

- To comply with the law, regulations, or governmental requests.

4. Information Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have the right to:

- Request access to the information we hold about you.

- Request correction of inaccurate information.

- Request deletion of your personal information, subject to certain exceptions.

- Withdraw your consent for the use of your information, where applicable.

6. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new revision date at the top. We recommend that you review this policy periodically to stay informed about how we protect your information.

7. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at info@alphagardensolutions.co.uk or by phone at 020 3983 4155.